Privacy Policy

Last Updated: 27th January 2023

Fatboys Catering and our affiliated companies respect your privacy and are committed to protecting your personal data. We comply with relevant data protection laws, including the UK GDPR, EU GDPR, and the Data Protection Act 2018.

Purpose of This Privacy Notice This notice explains how we collect, use, and protect your personal data when you use our website, sign up for our newsletter, purchase products, or take part in surveys and competitions. This website is not intended for children, and we do not knowingly collect data from children.

Controller Fatboys Catering is responsible for your personal data. When we mention "we", "us", or "our" in this notice, we are referring to Fatboys Catering.

Contact Us Email: [email protected] Postal Address: Station Road, Long Marston, Stratford Upon Avon, CV37 8RP

You have the right to make a complaint to the Information Commissioner's Office (ICO) if you have concerns about your data. However, we would appreciate the chance to address your concerns first.

Changes to the Privacy Notice We may update this notice occasionally. Please check back regularly. It is important that the personal data we hold about you is accurate and current, so please keep us informed if your personal data changes.

Data We Collect We may collect, use, store, and transfer various types of personal data:

  • Identity Data: Name, username, marital status, title, date of birth, gender.
  • Contact Data: Billing address, delivery address, email, phone numbers.
  • Financial Data: Bank account, payment card details.
  • Transaction Data: Details about payments and purchases.
  • Technical Data: IP address, browser type, version, time zone, operating system, platform.
  • Profile Data: Username, password, purchases, preferences, survey responses.
  • Usage Data: Information on how you use our website, products, services.
  • Marketing and Communications Data: Preferences for receiving marketing.

How We Collect Your Data We collect your data through:

  • Direct Interactions: Filling in forms, corresponding by post, phone, or email.
  • Automated Technologies: Cookies, server logs, and other technologies.
  • Third Parties: Analytics providers, advertising networks, payment and delivery services, public sources.

How We Use Your Data We will use your data only when allowed by law, such as:

  • To perform a contract with you.
  • For our legitimate interests, where your rights do not override those interests.
  • To comply with a legal obligation.

Purposes for Using Your Data We may use your data for:

  • Registering you as a new customer.
  • Processing and delivering orders.
  • Managing our relationship with you.
  • Enabling participation in promotions or surveys.
  • Administering and protecting our business and website.
  • Delivering relevant content and advertisements.
  • Using data analytics to improve our website and services.
  • Making suggestions and recommendations about goods or services.

Marketing You may receive marketing communications from us if you have consented or if it is in our legitimate interests. You can opt-out of marketing messages at any time by contacting us or using the unsubscribe option in emails.

Cookies For details on how we use cookies, please see our cookie policy.

Disclosures of Your Data We may share your data with:

  • Fatboys Catering group companies.
  • External third parties for business and marketing purposes.
  • Authorities when legally required.

International Transfers We may transfer your data outside the UK or EEA, ensuring it is protected according to relevant standards.

Data Security We have security measures to protect your data from loss, misuse, and unauthorized access.

Data Retention We will only retain your data for as long as necessary for the purposes we collected it, including legal requirements. We may anonymize your data for research or statistical purposes.

Your Legal Rights You have rights under data protection laws to access, correct, erase, restrict, transfer your data, object to processing, and withdraw consent. Contact us at [email protected] to exercise these rights.

Glossary

  • Legitimate Interest: Our interest in conducting and managing our business.
  • Performance of Contract: Processing data necessary for a contract.
  • Legal Obligation: Processing data to comply with the law.

External Third Parties

  • IT service providers.
  • Professional advisers.
  • Regulators and authorities.

For further details or to exercise your rights, please contact us at the provided email address.